NorfolkRecruiter Since 2001
the smart solution for Norfolk jobs

Remote Software Support Desk Manager

Company: VirtualVocations
Location: Norfolk
Posted on: January 26, 2023

Job Description:

A software development company is in need of a Remote Software Support Desk Manager.

Candidates will be responsible for the following:
Reviewing all open tickets on a daily basis
Collaborating directly with clients for additional data as needed
Providing detailed and timely status updates to clients; participate in regular status calls as needed
Position Requirements Include:

3+ years of experience as a Service Desk Engineer, Technician, or similar role
3+ years managing support tickets through Jira or other similar systems
1+ years of experience working with cloud infrastructures (Azure, AWS)
5+ years providing support for clients using Microsoft Dynamics CRM

Keywords: VirtualVocations, Norfolk , Remote Software Support Desk Manager, Executive , Norfolk, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Norfolk RSS job feeds