FOOD AND BEVERAGE MANAGER
Company: Fort Norfolk Retirement Community Inc
Location: Norfolk
Posted on: January 23, 2023
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Job Description:
Description:
Harbor's Edge is a premier resort-style and not-for-profit
Continuing Care Retirement Community (CCRC) located on the harbor
in Norfolk, Virginia. Harbor's Edge completed a $225 million
expansion earlier in 2022 () called the River Tower that includes
an additional 24-story tower, doubling the square footage, adding
147 residential living units and 20 assisted living units. Harbor's
Edge has 300 residential units in two Towers in addition to a small
Skilled Nursing unit and 80 Assisted Living/Memory Care units. The
Community employs approximately 300 employees, and current annual
revenues are approximately $30 Million. POSITION DESCRIPTIONThe
Food and Beverage Manager is responsible for the total operation of
the dining service department. The department will be operated
within established objectives, standards, policies, and procedures
in accordance with federal and state regulations, resident needs,
and company policies with a focus on achieving and maintaining a
high standard of resident satisfaction and meeting organizational
business objectives.ESSENTIAL DUTIES AND RESPONSIBILITIES - Oversee
the daily operations of the Dining Facility ensuring compliance
with all environmental, federal, state, and local governmental
rules and regulations. - Financially accountable for the dining
services department budget. Operates the department in accordance
with the approved budget, and staffing requirements. Monitors
business activities to ensure procedures and standards are
followed, appropriate handling of funds, communicates budget and
meets established budget goals set. - Develop, maintain, and
periodically update written policies and procedures and job
descriptions. Train staff on policies and procedures. - Develop
departmental budget and staffing plan. Communicate with Executive
Director in regard to monitoring budget, staff issues and overall
management of the dining area. - Orient and train new employees,
supervise, ensure appropriate staffing schedule, and evaluate
staff. - Maintain the dining department in an inspection ready
state at all times, assuring the department operates within
federal, state, and local regulations while directing and ensuring
all safety and sanitation guidelines are met. - Capable of
performing the following behavioral standards; hospitality (open
and approachable), compassion (genuine empathy and sensitivity),
reverence and integrity as demonstrated by daily interaction with
residents. - Supervise, conduct, and attend in-service classes and
staff meetings. - Develop and maintain positive relationships on
behalf of Harbor's Edge with government regulators, residents,
families, visitors, and the community at large. Is a resource of
information to the community related to dining services issues.
Requirements:
EDUCATION AND EXPERIENCE - High School Diploma or GED equivalent
required; Hospitality Management degree preferred. - At least 5
years of progressively responsible work experience in culinary
background and/or restaurant management (fine dining) or related
field.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES - Fine dining
planning and analysis. - Knowledge of practices and procedures,
laws, regulations, and guidelines pertaining to long-term care
dining procedures. - Ability to organize, implements, and manage
programs, goals, objectives, policies, procedures, and resources. -
Knowledge of wines preferred. - Ability to read and write, follows
written and oral instructions, and communicates effectively in
English. - Ability to work with the elderly in a courteous and
friendly manner, demonstrating patience and compassion,
flexibility, and adaptability. - Ability to perform duties with
consideration for residents' rights at all times and demonstrate
integrity and discretion in the care of residents and in handling
their personal information. - Strong leadership skills and ability
to motivate others to high levels of performance. - Public speaking
skills. - Must demonstrate excellent verbal and written
communication skills. - Must be customer service oriented. - Must
have excellent negotiation and persuasion skills. - Must have
excellent organizational skills and be an effective time manager
and multi-tasker. - Must have strong interpersonal skills. - Must
have experience working in the healthcare industry.PI201775717
Keywords: Fort Norfolk Retirement Community Inc, Norfolk , FOOD AND BEVERAGE MANAGER, Executive , Norfolk, Virginia
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