Procurement Operations Manager

Company: The New York Times Company
Location: Norfolk
Posted on: August 4, 2022

Job Description:

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a newsroom that's 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for. Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.Job DescriptionThe New York Times Company successfully launched Coupa in June 2021 as its enterprise procure-to-pay business spend management solution. We are seeking a Procurement Operations Manager to join our newly formed Procurement Operations Team. This is an exciting opportunity to help shape the direction of the department and immediately impact the company. You will report to the Director, Procure-to-Pay (P2P). You will oversee a team of three (3) Procurement Operations team members and cross-train your team in the following areas:Supplier Enablement and Catalog ManagementSupplier Onboarding, General Coupa Help Desk, Coupa TrainingTactical Buying and Sourcing EventsCompliance and Contract AdministrationSpend Data Analytics and ReportingResponsibilities:A high executor of tasks, deliverables, as outlined by the Director, Procure-to-Pay (P2P) and VP of Strategic SourcingEnsure efficient procurement operationsRun daily reports on PO status and work with team to resolve, redirect and actionCreate documentation to further services and growth of department (e.g., Standard Operating Procedures, Playbooks, Service level agreements, Training Materials, FAQ's)Handle escalated Coupa Help Desk tickets to resolutionBecome a subject matter expert in all modules of Coupa and assist internal customers with performing transactions.Monitor Procurement inbox, slack channel and CoupaAssess 'Buyer Action' requisitions according to Category playbookBuild relationships with internal customers and act as a first contact for Coupa or Procurement questionsSend supplier business reviews to a predefined Company audienceCreate Coupa questionnaires for Company usersPerform 'Ultimate Approver' functionsAct in the 'Buyer Action' role and follow up with procurement leads on next stepsReview non-catalog requisitions for completion, compliance, and potential negotiation opportunities.Engage Departments and seek opportunities for greater efficiency and cost savingsCreate and maintain Category playbooksMonitor opportunity triggers and report findings to Director, Procure-to-Pay (P2P) and VP of Strategic SourcingWork with Company end-users and AP team to onboard new suppliersPerform spend analytics and reporting for Director, Procure-to-Pay (P2P) and Strategic Sourcing ManagersIdentify trends in spend for non-catalog suppliers, review data, draw conclusions and present to an executive audienceReview and edit deliverables prepared by others for accuracy and applicability, being final stop before sharing outside the teamIdentify areas of non-compliance; reiterate and enforce Procurement policy and process for consistencyProvide suggestions to newly formed procedures which are efficient and provide additional ValueLead Google Hangouts trainings on complex topics and join Company department calls as a 'listener to provide perspective afterward'Provide coverage for other Procurement Operations Team Members when out of officeQualifications:Bachelor's Degree in Business, Management, Administration or Supply Chain, preferredExperience working with Coupa is highly desired5+ years' experience running a Procurement Operations team from the ground up5+ years' experience with sourcing, including supplier relationship management and performance monitoringUnderstand when to step into situations, without request, to lead by example, quell conflict, and troubleshoot issuesAbility to manage multiple projects at once, at different phases, and adjust to changing prioritiesIntermediate / Advanced Microsoft excel (can maintain complex spreadsheets) skillsAbility to summarize and present dataStrong knowledge of procurement and supplier management practicesStrong written and verbal communication skills.Comfortable with presenting to groups, leading projects, and operating in matrixed teams.Excellent customer service skillsAbility to work under pressure to meet established deadlinesStrong organization skills and attention to detail#LI-AM1The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.

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