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Lead Systems Administrator/IT Manager - 2nd Shift

Company: TekStream Solutions, LLC
Location: Norfolk
Posted on: March 27, 2020

Job Description:

Alion is in search of an experienced Lead Systems AdministratorIT Manager to manage a 2nd shift team of systems administrators and cyber-defense professionals supporting the Navy Continuous Training Environment (NCTE). The Lead Systems AdministratorIT manager will be responsible for providing NCTE IT and defensive cyber support for 9 enterprise networks and to customers located throughout the world. This position requires managerial experience as well as a strong technical background working with Windows and Red Hat operating systems, VMware hypervisors, and experience with cybersecurity and patching tools such as HBSS, ACAS, Tanium, SCCM, Satellite, etc. This job requires regular interface with senior and mid-level military personnel, government and contractor event ops personnel, as well as engineering staff throughout the organization. The candidate will lead and train junior personnel and have oversight of most IT Ops related efforts during the evening shift. Duties and Responsibilities Managing a ITCyber Operations center and providing enterprise IT support to customers across 9 different networks Ensuring patches and reboots occur when event operations are not in progress Coordination with site personnel to deconflict schedules for patching, reboots, software installs, and OS upgrades. Provides coordination and scheduling to ensure HBSS point products updates and policy changes are implemented across the enterprises while minimizing disruptions to event operations Provides oversight and direction to ACAS scanning team and patching team. Reviews ACAS scans and provides analysis so patching team is focused on remediating open findings Responds to issues that occur during event operations and works to resolve incidents and return services to normal operations. Keeps detailed logs of issues and incidents that impact events. Send out outage notifications and respond to COMSPOTs as required Maintain and activate recall roster to recall specific teamspersonnel based on outageincident escalation Maintain pass down log for morning shift personnel to quickly address overnight issues that could not be resolved before end of shift Writing detailed policy documents and standard operating procedures (SOP) Education and Experience Bachelor s degree in Computer Information Systems or related discipline and 5-7 yrs of experience. In some cases educational requirements may be adjusted or waived for more than 11 years applicable work experience. Work experience may be adjusted for highly specialized knowledge or uniquely applicable experience. 3+ years of experience in IT management experience 7+ years of IT related experience ITIL or CMMI certification preferred Experience managing enterprise level networks Experience using Microsoft WSUS or SCCM Experience administering Windows Servers 2012R22016 Windows desktop operating systems (WIN10 SHB) Experience digesting and implementing DoD Security Technical Implementation Guides (STIG) Experience with patching Microsoft servers and workstations Experience with VMware Familiarity with VDI technologies and protocols Experience with RHEL 67 Experience patching RHEL systems using Satellite, Capsule, andor Yum Experience with Ansible a plus Strong technical troubleshooting skills Ability to read and digest technical information Strong attention to detail Strong customer focus, including the ability to manage customer needs and multiple work priorities Must possess excellent oral and written communication skills Manage stakeholders expectations Security + certification or equivalent certification required Must have or be able to obtain an operating system certification (Linux+ or Microsoft certification) within the first 45 days of hire Must currently hold and able to maintain a US Secret security clearance. Security Clearance Secret

Keywords: TekStream Solutions, LLC, Norfolk , Lead Systems Administrator/IT Manager - 2nd Shift, Executive , Norfolk, Virginia

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