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Virtual Desktop Support Engineer (#00475)

Company: ODU Information Technology Services
Location: Norfolk
Posted on: July 13, 2019

Job Description:

Virtual Desktop Support Engineer (#00475) Information Technology Services (ITS) at Old Dominion University is seeking a full-time employee to serve as a Virtual Desktop Support Engineer. The position is responsible for providing technical guidance, knowledge, and support of university desktop and virtualized desktop technologies. This engineer will exercise excellent customer service skills in support of all faculty and staff members of the University through building relationships, documenting work clearly and completely, following up and following through on commitments, learning continuously and delivering solid operational metrics. Required qualifications include: Working knowledge of VMWare Horizon 7.4+, VMWare VCenter/ESXi/VSphere 6.5+, VMWare vSAN, as it relates to VDI Working knowledge of Application Virtualization technologies including VMWare ThinApp and AppVolumes and Microsoft RDS Knowledge of Server and Storage hardware and software and appropriate system practices. Knowledge of Windows and Linux hardware and software and appropriate system practices. Thorough knowledge of desktop virtualization technologies in campus/enterprise environment. Thorough knowledge of Active Directory and Group Policy. Thorough knowledge of DNS/DHCP. Working knowledge of and ability to troubleshoot computer and mobile operating systems Demonstrated ability to efficiently manage time. Demonstrated ability to handle multiple projects and deadlines. Effective verbal and written communication skills. Demonstrated ability to provide technical and project leadership to other staff as required. Required Special licenses, registration or certifications include: VMware Certified Associate (VCA) / VMware Certified Professional (VCP) or equivalent knowledge. Position opens July 1, 2019. To review required knowledge, skills, and abilities for this position and to submit an application, please visit AA/EOE recblid rkzbacvxy4vjhyungiogp9rmegqy1f

Keywords: ODU Information Technology Services, Norfolk , Virtual Desktop Support Engineer (#00475), Engineering , Norfolk, Virginia

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