Service Technician
Company: Orion Talent
Location: Norfolk
Posted on: May 3, 2024
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Job Description:
Position Details:
--- Title: Service Technician
--- Locations:
o Atlanta, GA and Waycross, GA
o Nashville, TN
o Charleston / Greer, SC
o San Antonio / Austin, TX
o Davidson, NC
o Edison, NJ
o Tonawanda, NY
o Detroit / Livonia, MI
o Elmhurst / Chicago, IL
o Menomonee Falls, WI
o East Syracuse, NY; Indianapolis, IN
o Phoenix, AZ
o New Orleans, LA
--- Travel/Schedule: You generally will be home every night,
servicing customers during the day in your local territory. The
only overnight travel requirements will be occasional training.
--- Compensation: Target base salary -$25/hr - $32/hr depending on
experience
o Bonuses/Additional Compensation: company vehicle, company iPhone
/ iPad, tool allownace.
--- Benefits: Company offers an outstanding, comprehensive benefits
package that includes Medical / Dental Insurance; Life / AD&D
Insurance; Flexible Spending Accounts; Short- and Long-Term
Disability; 3 weeks annual vacation; 11 annual holidays; Tuition
Reimbursement; 401K with employer match; Discount Programs;
Parental Leave; Employee Stock Grant; etc
Position Description: The Field Service Technician for Company's
Compression Systems and Services Division serves customers by
installing, troubleshooting, repairing and maintaining all makes of
rotary screw and reciprocating and/or Centac and ECC air
compressors, along with additional compressed air system
components. You will use precision measuring tools for diagnostic
trouble shooting of compressed air equipment. In addition, you need
to have knowledge of all operations and parts manuals associated
with all equipment. Some other specific responsibilities
include:
--- Effectively communicate verbally and in writing with customers
and co-workers.
--- Provide technical assistance on equipment pre-commissioning and
start-ups, installations, and repairs of compressed air systems,
including "hands-on" work to assure equipment operates to
customer's requirement with limited guidance from the Master
Technician.
--- Conduct safety assessments of a continuously changing working
environment.
--- Document service and installation activities by completing work
orders for each job, maintenance checklist and daily time
sheets.
--- Increase customers' awareness of how Company products, services
and solutions, such as Preventative Maintenance, Diagnostics,
Audits and Leak Detection can benefit their operations.
--- Maintain rapport with customers by addressing complaints,
identifying solutions, suggesting improved methods and techniques,
and recommending system improvements.
--- Explain practices, procedures and policies to reach agreement
with suppliers and others outside of the job area.
--- Ensure proper operation of compressed air equipment by
completing preventative maintenance requirements and 47-point
inspections on a wide variety of compressors, refrigerated dryers,
desiccant dryers and additional compressed air components.
You will receive significant OEM training, including being paired
with a Master Technician for job shadowing/OJT for the first 90
days and quarterly IR-branded classroom and on-line training. In
order to be successful in this role, you should have a working
knowledge of mechanical and electro-mechanical equipment and
systems, ideally rotary and centrifugal air compressors, pumps,
dryers, cooling towers, filtration systems, HVAC, AC/DC circuits,
motors/controls, etc. You must possess a valid driver's license for
a minimum of 12 months, with no major or frequent traffic
violations including, but not limited to: DUI in the previous 5
years, Hit & Run, License Suspension, Reckless/Careless Driving or
multiple smaller infractions or preventable collisions in the
previous 3 years. You should also have good computer skills (MS
Office, basic networking, etc.).
Keywords: Orion Talent, Norfolk , Service Technician, Engineering , Norfolk, Virginia
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