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RightFax Admin

Company: Expedite Technology Solutions
Location: Norfolk
Posted on: January 14, 2019

Job Description:

Role: RightFax AdminLocation: Norfolk, VA / Indianapolis, INExperience: Senior LevelJob Description:

  • Install/configure/troubleshoot RightFax.
  • System maintenance (patching/hotfixes/upgrades/updates) and provisioning of servers, additional storage e.g. for the purpose of extending environment(s) if/when needed.
  • Monitor/manage and troubleshoot Application Servers and System i.e.: System logs, notifications, audit capabilities, recovering documents, and system errors and alerts
  • Manage system performance by working with the network and server team as required.
  • System backup management (backups definition/testing/scheduling and monitoring). Working with team(s) to ensure the backup and recovery of policies
  • Act as point of contact for customer and vendor. Work with software vendors' technical support and customers to resolve issues.
  • Interface with the Help Desk regarding system issues; troubleshooting, reporting of issues/tickets creation or closing.
  • Provide weekly status reports to team lead for assigned tasks and projects.
  • Develop technical documentation associated with the above.Required Skills:
    • Strong RightFax Administration
    • Strong Windows server administration
    • Attention to detail
    • Troubleshooting skills (Outages, Performance, Connectivity)
    • Communication
    • Proactively learns the ins and outs of an application and can understand the different functions
    • 6 or more years related experienceNice to have Skills:
      • Basic knowledge of SQL server and SSMS
      • Basic understanding of Active Directory, Shared Directories, Powershell, Batch Scripts, T.38 & SIP protocols, and PRI T1 circuits. Vaibhav AshtikarTechnical RecruiterUS Desk #: Email ID: Expedite Technology Solutions - provided by Dice RightFax Administration, Windows server administration, Installation & Configuration, Rightfax Admin.

        Keywords: Expedite Technology Solutions, Norfolk , RightFax Admin, Administration, Clerical , Norfolk, Virginia

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