Administrative Assistant

Company: Sea Level Counseling and Wellness
Location: Norfolk
Posted on: September 21, 2022

Job Description:

Administrative Assistant Job Description Position Overview : Sea Level Counseling and Wellness is seeking an administrative assistant. Administrative Assistant will work 20-25 hours per week, Monday- Friday, supporting the mental wellness services offered. This includes scheduling client calls, some billing management, client support, and ensuring our staff is supported. This position also includes managing the practice's social media platforms. There is potential for increased hours as the company expands. Who We Are : At Sea Level Counseling and Wellness, we believe in creating the best atmosphere for our clients and employees and do so using a trauma-informed lens. Our mission is to restore balance and empower change by healing the widespread impacts of trauma on both the mind and body through effective treatment, education, and partnership and by giving individuals the ability to choose how they heal. Our vision is to be known as the industry standard for providing trauma-informed mental and medical wellness services that will effectively change the narrative from "what's wrong with you?" to "what happened to you?" We are a fun, dynamic, and collaborative team who values working collaboratively and helping improve the health and wellness of our communities. Our Values : Sea Level Counseling and Wellness lives by values that guide who we are as a team and how we present to our communities. We hire staff who bring these values to life.-- Partnership: between staff and clients promote empowerment during treatment process-- Safety: Our staff and our clients feel physically and emotionally safe-- Trust: Treatment decisions are made with transparency and trust-- Inclusivity and diversity: Allies for LGBTQ+ and oppressed populations-- Empowerment: identifying and building on our client's strength resilience and the view that everyone can heal from their trauma.-- Connections: Promote connections with our community through engagement and service delivery. Reports to : Administrative Director Duties/Responsibilities : Manage intake calls for Sea Level Counseling and Wellness Schedule new and follow up clients Assist Administrative Director with insurance benefits checks. Assisting Onboarding Director with new hires and with social media management (creating and publishing posts). Regular and reliable attendance and timely arrival to work is required. Attend mandatory staff meetings and training as directed by Sea Level Counseling and Wellness. Passion for working with others (being collaborative) and helping our team members grow and learn. Other duties as assigned. Qualifications and Skills : Align with mission, vision, and values. Must be compassionate and value customer service. Must be punctual in reporting to work. Be organized, detail oriented, and a critical thinker. Knowledge of social media management . Take ownership and accountability over job duties. Be a team player. Be able to work independently on tasks assigned. Have strong written and verbal communication skills and strong interpersonal skills. Administrative and/or clinical background. This position is not right for you if you're: Someone just looking for a job to clock in and out of. Someone who doesn't feel passion for our mission, vision and values. Someone who doesn't value inclusivity, diversity, and equity. Someone who's not a team player or prefers not to work collaboratively. Someone who wants to own their own business in the near future. If that's you, awesome! But we're not the place for you. We dedicate a lot of time to our teams, and provide the flexibility, autonomy and space to allow each member of our team to get creative in their role. The ideal person is invested in time and energy in Sea Level Counseling and Wellness. Someone who doesn't like to hop in and help others get their work done - we highly value teamwork. Disorganized. Someone who has difficulty communicating and diffusing client issues. Someone who needs direction. This position perfect for you if you're: Aligned with Sea Level Counseling and Wellness's mission, vision, and values. Energized by helping others in a team and contributing to the growth of Sea Level Counseling and Wellness. Social justice oriented Creative, engaged in doing good work, and excited by furthering our mission to making wellness a down-to-earth practice. Someone who has good customer service skills. Someone who can fix problems independently. Someone who has a knack fixing client issues and creating client satisfaction. Someone who's organized. Able to take direct and constructive feedback and run with it. Interested applicants please send resume and references. Job Type: Part-timePay: $15.00 - $17.00 per hourBenefits: Disability insurance Paid time off Professional development assistanceHealthcare setting: Private practiceSchedule: Day shift Monday to FridayCOVID-19 considerations:UV light in HVAC returnAbility to commute/relocate: Norfolk, VA 23517: Reliably commute or planning to relocate before starting work (Required)Education: Associate (Required)Experience: Customer service: 1 year (Required) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Social media management: 1 year (Required)Work Location: One location

Keywords: Sea Level Counseling and Wellness, Norfolk , Administrative Assistant, Administration, Clerical , Norfolk, Virginia