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Office Coordinator

Company: Bon Secours Mercy Health
Location: Norfolk
Posted on: January 16, 2020

Job Description:

Thank you for considering a career at Bon Secours!Provides comprehensive office support to Radiation Oncology including but not limited to patient scheduling, admission/registration, charge entry verification (DTAR), verification of insurance authorization, etc. Serves as receptionist/secretary and communicates and interacts in a compassionate yet respectful manner with patients and their families, staff and physicians. Works in coordination with external billing company and/or acts as liason between billing company and Radiation Oncology for insurance authorizations, billing requests, documentation requests, etcEssential Job Functions

  • Receives and screens patients/visitors, courteously assisting each person as needed. Receives/screens phone calls using good phone etiquette. Responds to callers requests and tactfully refers caller to appropriate personnel.
  • Confirms each patients demographics, contact information and insurance information at each new consultation, follow-up visit, etc. as needed.
  • Obtains insurance referrals for patients for office visits.
  • Manages the schedule for the department as needed. Capable of scheduling consults & follow-ups and updates physicians schedules.
  • Retrieves and delivers departmental mail. Delivers special requests such as copy room, arranges courier service when needed and submits maintenance work orders.
  • Registers patients through the hospital and departmental computer systems. Obtains HIPPA consent form plus registration information and scans into patients chart. Updates patient registration numbers in electronic chart on a monthly basis.
  • Processes dictation from department physicians. This includes keyboarding, correcting, filing and distributing in an accurate and timely manner.
  • Monitors inventory of office supplies and informs supervisor when supplies are low and need to be reordered.
  • Acts a payroll editor for the department by updating employees hours into the payroll system.
  • Assists Radiation Oncology nurse with obtaining and compiling information on new and returning patients. Assists, as needed, in preparing charts and acquiring diagnostic reports for physician review.REQUIREMENTS
    • High School Diploma or GED Required
    • Two years advanced secretarial experience with computer (Word, Excel, Windows, etc.) preferred.
    • Must be proficient with the use of office equipment (Telephones, Computers, Printers, Fax). Able to accept multiple responsibilities/tasks while interacting with people in a pleasing mannerBon Secours is an equal opportunity employer.Well also reward your hard work with:
      • Comprehensive, affordable medical, dental and vision plans
      • Prescription drug coverage
      • Flexible spending accounts
      • Life insurance w/AD&D
      • An employer-matched 403(b) for those who qualify
      • Paid time off
      • Educational Assistance
      • And much moreS cheduled Weekly Hours:40Work Shift:Days (United States of America)Department:General Therapeutic Radiology - DepaulAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown, Ohio or Bon Secours Ashland, Kentucky, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at .Bon Secours is part of Bon Secours Mercy Health at and is a not-for-profit Catholic health system sponsored by Bon Secours Ministries and founded by the Sisters of Bon Secours. With operations in Maryland, Virginia, South Carolina, Kentucky, Florida and New York, Bon Secours owns, manages, or joint ventures 20 hospitals and 27 post-acute care facilities or agencies including skilled nursing facilities, home care and hospice services, and assisted living facilities. Consistent with its commitment to alleviate human suffering, Bon Secours has developed more than 800 affordable housing units for low income families.Bon Secours has more than 24,000 employees and has been recognized as a Gallup Great Workplace for six consecutive years. The Mission of Bon Secours is to bring compassion to health care and to be Good Help to Those in Need, especially those who are poor and dying. For more information, visit .

Keywords: Bon Secours Mercy Health, Norfolk , Office Coordinator, Administration, Clerical , Norfolk, Virginia

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