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Director, Programming and Operations

Company: Old Dominion University
Location: Norfolk
Posted on: March 15, 2023

Job Description:

Posting Details
Job Title Director, Programming and Operations
Position Number FP308A
Location Norfolk, VA
Job Summary
This position will provide comprehensive services and assessment of services within the School of Continuing Education, with a specific focus on the Credentialing Center and Office of Prior Learning Assessment. This position collaborates and provides relevant programming support to facilitate student success and enrollment. These efforts include, but are not limited to revenue generation, enrollment management, advising/counseling, and career management.
Specifically, this position:
-Directs the operations, planning and development of continuing education programs. Oversees course budgets, proposes policies, develops new programs and markets existing programs. Reaches targeted audiences for non-credit programming and has responsibility for revenue goals, so the unit is self-sustaining. Partners with college stakeholders, third party vendors, area school districts, community groups and local businesses to provide programming that meets the needs of a diverse community.
-Manages the resources and supervision of Credentialing Center staff. Directs the administration of national tests through third party vendors such as Pearson, Kryterion, College Board, and similar. Arranges new and maintains existing contractual agreements with national testing companies. Develops and implements testing policies and procedures to the University community. Collaborates with testing companies to develop effective testing assessment methods. Supervises the preparation of computerized scoring and Banner system for placement tests. Delegates special projects as needed. Develops and maintains strategic plan for future use of the Credentialing Center.
-Assists with the intake of student inquiries, advises students, and provides the initial academic assessments necessary to facilitate entry into the Prior Learning Assessment program. Plans and directs on- and off-campus engagement programs and events, including college fairs, job fairs, graduate school fairs, etc.; develops other strategies to improve recruiting and increase the number of students participating in the program. Maintains and reports data regarding potential student markets, contacts, applications, and acceptances.
-Forecasts budget needs for long-range strategic planning. Monitors revenue generating programs and provides revenue and expense information to School staff. Reviews financial transactions and verifies deposits.
-Supervises the Coordinator of the Credentialing Center and provides leadership for the Credentialing Center team.
Position Type FullTime
Type of Recruitment General Public
Minimum Qualifications
A master's degree in business management, finance, marketing, workforce development, higher education administration, counseling, psychology, or a related field of study is required. Or a bachelor's degree, in the previously mentioned fields of study, with equivalent related work experience to a master's degree may be substituted.
--- Working knowledge of operations and technical aspects related to testing programs and equipment
--- Demonstrated ability to manage a complex student-focused operation
--- Demonstrated ability to perform with considerable independence in decision-making
--- Considerable experience working non-traditional students
--- Considerable experience working in a higher education environment, or edtech environment
--- Considerable experience working in a self-sustaining, revenue generating unit
--- Considerable experience using Microsoft Office products and Banner (or comparable program)
Preferred Qualifications
Conditions of Employment
Job Open Date 02/09/2023
Open Until Filled Yes
Application Review Date 02/27/2023
Job Close Date
Special Instructions to Applicants / Additional Materials Required
Criminal Background Check The final candidate is required to complete a criminal history check.
Department Information
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or - consistent with contractor's legal duty to furnish information.
ODU Statement
Old Dominion University, located in the City of Norfolk in the metropolitan Hampton Roads region of coastal Virginia, is a state-assisted, Carnegie doctoral/research-extensive institution that serves its students and enriches the Commonwealth of Virginia, the nation, and the world through rigorous academic programs, strategic partnerships, and active civic engagement. Its 24,000 students, including over 6,000 graduate students, form a diverse and multicultural community in six academic colleges. Through a collaborative and innovative approach to education and research, the University focuses on student learning and addresses critical needs in the professions. ODU's programs are offered on the main campus, at higher education centers in the region, and at numerous distance learning sites.
Applicant Documents
Required Documents

  • Resume

  • Cover Letter/Letter of Application

    Optional Documents

    • Other Document

      Supplemental Questions
      Required fields are indicated with an asterisk (*).

      • Describe your program management experience.

      • Extensive and applicable

      • Extensive but not applicable

      • Somewhat extensive and applicable

      • Limited

      • No evidence

      • Please describe your experience with test administration and management

        (Open Ended Question)

Keywords: Old Dominion University, Norfolk , Director, Programming and Operations, Accounting, Auditing , Norfolk, Virginia

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